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Cookies policy

Cookies policy

In compliance with the duty of information contained in section 2 of article 22 of Law 34/2002, of July 11, on Services of Information Society and Electronic Commerce, this cookie policy is intended to inform you clearly and precisely about the cookies used on the KOUNTERPRO website: https://www.kounterpro.com


What are cookies?

A cookie is a small file that websites send to your browser and are downloaded to your computer. Cookies allow the website to store and retrieve information about your visit, such as your preferred language and other options, in order to improve the services offered and contribute to a better browsing experience for the user.


Types of cookies

Depending on who manages the domain from which cookies are sent cookies and the data is processed, a distinction will be made between own cookies and third-party cookies.


Cookies can also be classified according to the period of time they remain stored in the browser of the user, distinguishing between session cookies or persistent cookies.


Finally, depending on the purpose for which the information collected is processed, cookies can be classified in the following categories:

    •Technical cookies: allow the user to browse a website and use some of the services offered by it (such as, for example, those used to remember the elements that make up a shopping cart).


    • Personalization cookies:they allow the user to access the website with certain characteristics, such as the language.


    •Security Cookies:They serve to prevent or hinder attacks against the website.


    • Complement cookies to exchange social content:the so-called plug-ins, which allow content to be shared on social networks.


    • Analysis cookies: allow the controller to monitor user behavior.


    •Advertising cookies: allow you to manage the website's advertising spaces.


    • Behavioral advertising cookies:like the previous ones, they are used to manage the advertising spaces of the website based on the information collected on the user's behavior and habits, adapting the advertising to the user's profile.  


    • Geolocation cookies:used to find out the country where the user is located


Authorization for the use of cookies

In accordance with the cookie notice that appears on the website, you can expressly consent to the use of cookies that require consent; however, the use of technical or necessary cookies does not require consent. Without prejudice to all this, you can modify the configuration of your browser to reject the use of cookies.


How to modify the configuration of the cookies

You can restrict, block or delete cookies from KOUNTERPRO or any other web page using your browser. In each browser the operation is different, you can find how to do it in the help menu of your browser where the procedure for its elimination is established. For more information:

    • Google Chrome:

https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es


    • Mozilla Firefox:

https://support.mozilla.org/es/kb/enable-and-disable-cookies-websites-track-preferences

• Safari:

https://support.apple .com/es- es/guide/safari/sfri11471/mac


    • Internet Explorer:

https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer


It is possible that by disabling cookies the web page does not work correctly or you cannot access certain functions of it. 


Modification of the conditions

KOUNTERPRO expressly reserves the right to unilaterally modify, totally or partially, without prior notice, this Cookies policy. The user acknowledges and accepts that it is their responsibility to review this Cookies Policy.


Set your cookie preferences

We use cookies and similar technologies to offer you a personalized, safe, reliable experience and to be able to measure page performance to continue improving our services. On this page you will find more information about the different cookies and their purpose.

You can reset your cookie preferences through the following buttons and links.

What types of cookies does KounterPRO use?

Web performance and analysis
Services processed by us or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To this end, their browsing on our website is analysed in order to improve the range of products or services we offer them.
Complete list of this type of cookie
NameProviderPurposeExpiration
_gaGoogle AnalyticsIt records a unique identification that is used to generate statistical data about how the visitor uses the website.2 years
_gidGoogle AnalyticsIt records a unique identification that is used to generate statistical data about how the visitor uses the website.1 day
_gatGoogle AnalyticsUsed to control the rate of requests1 day
_gtagGoogle Tag ManagerIt records a unique identification that is used to generate statistical data about how the visitor uses the website.2 years
_gtag_idGoogle Tag ManagerIt records a unique identification that is used to generate statistical data about how the visitor uses the website.1 day
_gtag_tGoogle Tag ManagerUsed to control the rate of requests1 day
customer_originKounterPROUsed to be able to determine the origin of the user for internal statisticsSession
customer_origin_dateKounterPROComplementary point to the previous oneSession
customer_origin_promotionKounterPROComplementary point to the previous oneSession
Marketing
We use this data to collect information about the navigation of the user in order to provide you with products and advertisements that are tailored to your needs. interests and needs. We may share this information with third parties such as Facebook or Google, to improve your experience and be able to show you advertisements of interest in other applications and third-party websites.
Complete list of this type of cookie
NameProviderPurposeExpiration
_gcl_awGoogle AdsUsed to control the conversion of links1 year
_gacGoogle AdsStores campaign information in order to provide Google Ads with a more reliable way of measuring user interactions through Google Analytics1 year
1P_JARGoogle AdsUsed to transfer data to Google to personalize the user's advertising15 days
ANIDGoogle AdsContains a unique ID that Google uses to remember your preferences and other information6 months
NIDGoogle AdsContains a unique ID that Google uses to remember your preferences and other information6 months
CONSENTGoogle AdsCookie acceptance function on websitesPermanent
DVGoogle AdsContains a unique ID that Google uses to remember your preferences and other informationPermanent
SSIDGoogle AdsContains a unique ID that Google uses to remember your preferences and other informationPermanent
products_may_interestKounterPROUsed to establish related products that the user visits and to be able to recommend similar onesPermanent
product_historyKounterPROUsed to register the products that the user visitsPermanent
Necessary and essential
The data collected in these cookies and similar are necessary to be able to navigate the website and provide basic functions such as making the purchase process, access to private and secure areas of the site, check the correct operation of the web, etc. These cookies will always be activated.
Complete list of this type of cookie
NameProviderPurposeExpiration
cartKounterPROUtilizada para poder añadir productos al carrito de la tiendaPermanent
currency_codeKounterPROUsed to determine the currency displayed to the userSession
shipping_countryKounterPROUsed to determine the shipping zone for the userSession
ot4uKounterPROUsed to ensure user safetySession
ot_cookies_configKounterPROUsed to save the user's cookie settingsPermanent
sessionidKounterPROUsed to ensure user safety1 year
csrftokenKounterPROUsed to ensure user safety1 year
favorite_productsKounterPROUsed to save the user's favorite productsPermanent
_gaGoogle AnalyticsIt records a unique identification that is used to generate statistical data about how the visitor uses the website.2 years
_gidGoogle AnalyticsIt records a unique identification that is used to generate statistical data about how the visitor uses the website.1 day
_gatGoogle AnalyticsUsed to control the rate of requests1 day

How to disable Cookies in the main browsers?

It is usually possible to stop accepting browser cookies, or stop accepting cookies from a particular service. All modern browsers allow to change the configuration of Cookies. These settings are usually found in the 'options' or 'Preferences' menu of your browser.

  • Internet Explorer: Tools -> Internet Options -> Privacy -> Configuration.
  • Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.
  • Chrome: Settings -> Show advanced options -> Privacy -> Content settings.
  • Safari: Preferences -> Security.

What happens if Cookies are disabled?

Some functionalities of the Services will be disabled, such as, for example, the options to remain identified, keep purchases in the "shopping cart" in an e-commerce Service and receive information directed to their location.

Save VAT. If you have a valid intra-EU VAT number you can check the VAT exemption on the order confirmation page.

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Set your cookies preferences
We use cookies and similar technologies to offer you a personalized, safe, reliable experience and to be able to measure page performance to continue improving our services. For more information or to edit your cookie preferences at any time, check the Cookies policy page
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